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Home >>Information For>>Social Media Application>>FAQ-LinkedInk


Frequently Asked Questions-LinkedIn
 

FAQ-PDF

For a complete guide to understanding, accessing, and using a LinkedIn account, please visit LinkedIn’s official Help Center at: https://help.linkedin.com/

If you are unable to find the answer to your question in FAQ’s, you may email them to LinkedIn@NATAD2.org

Managing Account Settings
Where do I change my account information and settings?
You can see your current account information and preferences on the Settings page.

  • Move your cursor over your name in the top right of your home page and click Settings.

From this page, you can:

  • Change your primary email and password.
  • Compare account types and see how many InMails and introductions you have left.
  • View and manage settings for your:
    • Profile
    • Email Preferences
    • Group, Companies and Applications
          • It is highly recommended you set National Athletic Trainers’ Association District 2 to send Digest Email Daily so that you fully stay up to date on all important news announcements.
    • Account

Can’t Find “Settings” or “Sign Out” Links
Where are the "Settings and "Sign Out" links on my home page?
To locate the Settings or Sign out links, move your cursor over your name in the top right of your home page.

Accepting or Declining Invitations
What are my options when responding to invitations to connect?
We strongly recommend that you only accept invitations to connect from people you know. You can select who can send you invitations from the Email Preferences section on your Settings page.

Your options for responding to an invitation are:

Accept - Clicking this button will add the person as one of your first-degree connections. If you don't see this option, it means you might already be connected.

Reply (don't accept yet) - Click the dropdown on the right side of the Accept button to see this option and reply without accepting the invitation.

Ignore - Clicking this button will move the invitation to your "Archived" folder without accepting it. The other person won't be notified that you've ignored their invitation, so they may try to connect with you again.

Report as Spam - Clicking this button will report the member's invitation as spam.

I Don't Know [Name] - This option appears after you click the Ignore button. If you click this link, it will prevent that member from sending you any more invitations. It also gives us feedback on whether we may need to restrict the sender's account.

Members-Only and Open Groups Overview
What are the differences between members-only groups and open groups?
The main difference is who can see the discussions. Members-only group discussions can only be seen by other group members. Open group discussions can be seen by anyone on the web and can be shared on other social networking platforms.

National Athletic Trainers’ Association District 2 is a members-only group
In members-only groups:

  • There's a padlock icon next to the group name.
  • You must be a LinkedIn member to join.
  • Discussions won't show up in search engine results.
  • Discussions are visible to group members only.
  • The group manager has the option to switch to an open group. This change can only be made once and cannot be undone. Members are notified if the group is switched to an open group. At this time NATA D2 has no intention of making their group an open group. If this were to change you would be notified well in advance.
  • You can only join a members-only group by accepting an invitation or by requesting to join and being accepted by group admistrator.

In open groups:

  • There isn't a padlock icon next to the group name.
  • You must be a LinkedIn member to join.
  • Discussions created before switching to an open group are archived and visible to group members only.
  • Discussions created after switching to an open group are searchable and visible to anyone on the web.
  • Discussions can be shared using social networking sites like Twitter and Facebook.
  • Group managers have the option to allow LinkedIn members who aren't group members to contribute.

If you don't want to be in a group, you can leave the group at any time

Group Member Settings
How do I adjust my Settings for a group I am a member of?
You can adjust your group settings from the My Settings page within that group.

  • Click Groups at the top of your home page.
  • Click the group name.
  • Click the More tab from the row under the group name.
  • Click My Settings.
  • Adjust the appropriate settings for:
    • Visibility Settings - Controls to display the group logo on your profile.
    • Contact Settings - Controls for contact email, digest emails, group announcements and member messages.
          • It is highly recommended you set National Athletic Trainers’ Association District 2 to send Digest Email Daily so that you fully stay up to date on all important news announcements.
          • It is also recommended that you select to receive emails for each new discussion. NATA D2 can only send one message per week to its group members, most messages to the group will be posted as discussions.
  • Adjust the appropriate setting and click Save Changes.


You can customize the group updates you see on your home page from the Account section of your Settings page.

Group Activity Email Settings
How do I control emails I get about discussions in my group?
You can adjust your Activity settings to from the My Settings page to control group discussion emails.

To view and adjust your current Activity settings:

  • Click Groups at the top of your home page.
  • Click the name of the appropriate group.
  • Click More in the groups navigation bar and then click My Settings.
  • Check or uncheck the box next to "Send me an email for each new discussion". – recommended that you check this box to stay up to date on all important news, updates and discussions within the National Athletic Trainers’ Association District 2 Group.

Receiving too many emails from your LinkedIn group?
I’m receiving too many emails about new discussions, how do I stop this?
You can adjust your Activity settings to from the My Settings page to control group discussion emails.

To view and adjust your current Activity settings:

  1. Click Groups at the top of your home page.
  • Click the name of the appropriate group.
  • Click More in the groups navigation bar and then click My Settings.

Check or uncheck the box next to "Send me an email for each new discussion". – It is recommended that you check this box to stay up to date on all important news, updates and discussions within the National Athletic Trainers’ Association District 2 Group. However, if you feel you are receiving too many emails about new discussions, you may uncheck this box. Make sure that you do have the box checked to receive the Digest Email daily. This will only come once a day, and informs you of new discussions which may contain important information from District 2.

Starting a Discussion in Groups
How do I start a Discussion in my group?
You can start a discussion from your group's Discussions page.

  • Click Groups at the top of your home page.
  • Click the group's name.
  • Enter your topic or question in the "Start a discussion or share something with the group" box.
  • Enter details in the "Add more details" box (optional).
  • Attach a link (optional).
  • Click Share.

Your group might has a special section for sharing job postings.
Maximum Character limits for key fields on the Discussions page.

  • Start a discussion - 200 characters.
  • Add more details - 4000 characters.

Following a Group Discussion
How do I start following, stop following or find a list of group discussions I'm following?
Following a specific discussion in your group allows you to be notified when new comments are made in the discussion. You will automatically follow discussions you start or comment on and will receive email notifications when new comments are added to that discussion. The email notification setting is found below where you enter your discussion or comment text. This box defaults to "Send me an email for each new comment". If you do not want to be notified, uncheck this box.

To follow a group discussion:

  • Click on "Groups" at the top of the home page.
  • Click on the appropriate group name.
  • Click on the headline of the discussion you want to follow.
  • Click on the "Follow" link displayed after clicking on the headline of any discussion topic. If you are directed to an external link with content like news or a blog, you can click on "Follow discussion" in the LinkedIn Action bar shown at the top of the page.


Note: All discussion items you follow have a link to "Stop Following" and you do not have to add a comment in a discussion to follow it. To receive email notifications, you must start or comment on a discussion.

To stop following a discussion and to end email notifications:

  • Click on "Following" under the "Groups" at the top of your home page.
  • Click on "Stop following" under the discussion you no longer wish to follow.


Note: If you accidently click "Stop following" under the wrong item, you can reverse the process by clicking on "Follow" before leaving the page. If you are directed to an external website with content like news or a blog article, you can click on "Stop following" in the LinkedIn Action bar shown at the top of the page. You can also click on "Stop Following Discussion" from within any email notifications you receive.
To find a listing of all discussions you are following:

  • Click on "Following" under the "Groups" at the top of the home page. This will take you to a list of all the discussions you are following.
  • Click on the appropriate group name under "Discussions I'm Following" in the left navigational area to view the followed discussions from a specific group.

Note: You can also receive daily or weekly digest emails that summarize all of the group's activity. This is feature is different from the email notifications you can receive shortly after any comment is made to a discussion you are following. If the group manager deletes a discussion topic, a final email alert notifying the current followers is sent.

 

Adding Comments in Groups Discussion
How do I add a comment to a discussion in my group?
You can comment on a discussion taking place in your group by taking the following steps:

  • Click on "Groups" found in the top navigation bar of the home page. This will take you to the "My Groups" page.
  • Click on the group name from the dropdown list. This will take you to the group "Discussions" page.
  • Hover your cursor over a discussion on the group home page. This will reveal the available actions for that discussion.
  • Click on "Comment" to add a comment.
  • Enter your comment into the text field (4000 character limit). A check box is defaulted to send you an email for each new comment.
  • Click on the "Add Comment" button.

You can also click on the "Like" action item in the discussion and then add your comment. The ability to "Share" may not be available for all discussion threads. LinkedIn Groups are private forums and the feature does not allow you to forward discussions outside of the group.

Reporting Inappropriate Group Discussions
Whom do I contact about inappropriate discussions, comments or spam occurring in my group?
To alert the District 2 LinkedIn Account Administrator of inappropriate content, please send an email to linkedin@natad2.org
You may also report inappropriate discussions, as well as the activity of perceived spam that is posted in a discussion, you have the ability to flag the content as inappropriate. The manager or group owner will make the decision regarding that member and their actions. You can use the "Flag as inappropriate" feature by taking the following steps:

  • Click on "Groups" found in the top navigation bar of the home page. This will take you to the "My Groups" page.
  • Click on a group in your group list. This will take you to the discussions home page.
  • Hover your cursor over the discussion summary to make additional options appear.
  • Click on "More" under the discussion summary and choose "Flag as inappropriate".

Sharing News, Articles and Websites in Groups
Can I attach a link from another website to enhance my group discussion?
The posting module on your group's Discussions page lets you start a discussion and share links to content from other sites.

Your group manager ultimately decides what content they will allow and has the right to delete discussions and comments or remove problematic members. If you have questions about your group's policies, contact your group manager.

  • Group managers cannot charge fees to post discussions or use other LinkedIn services.

When sharing content from other sites:

  • Remember to keep it professional.
  • You have 15 minutes to click a temporary Edit link next to your discussion.
  • You can delete a discussion you've started by clicking More under the discussion and then clicking Delete.

Learn more about starting a discussion or why a link won't attach.

Leaving the Group
How do I leave the group?
You can leave the group at any time.

  • Go to the Groups page.
  • Click the group's name.
  • Click the More link under the group's name and then select My Settings.
  • Click Leave Group in the bottom right and then confirm.

LinkedIn Public Profile Overview and Settings
What is a LinkedIn public profile?
Your public profile appears when people search for you on Google, Yahoo!, Bing, etc.

You can edit your public profile from the Settings page to:

  • Make it visible to everyone or no one in search engine results.
  • Show only the basics like your name, industry, location, # of recommendations.
  • Add or remove profile elements like a picture, current positions or education.
  • Customize your public profile URL.


Contacting Me on LinkedIn
Who can contact me on LinkedIn and how?
You can select the types of messages you're willing to receive and select who can send you invitations from the Email Preferences section of your Settings page.

  • If you don't pick at least one Opportunity Preference, then the Contact Settings at the bottom of your profile will show that you are "not currently open to receiving Introductions or InMails".
  • Other members can contact you through messages, InMails and Introductions depending on their degree of connection to you within the LinkedIn network.

Signing In and Out of Your Account
How do I sign in or sign out of my account?
To sign in:

If you already have an account on LinkedIn, you can sign in from https://www.linkedin.com/secure/login.

Enter the email address that's registered to your LinkedIn account and your password. Click Sign In.

Note: If you already have an account and you sign in from www.linkedin.com, don't fill out the "Join LinkedIn Today" box. This may create a duplicate account.

To sign out:

Move your cursor over your name in the top right of your home page and click Sign Out.

If you don't see the Sign Out option, you may need to enable JavaScript on your browser
Not finding the answer to your question?Need additional help?
Either go to LinkedIn Help Center: https://help.linkedin.com/
Or email LinkedIn@NATAD2.org with your question(s).



 

 



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Things that hurt, instruct.
- Benjamin Franklin

 

 
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